Just ahead of summer, Uber plans to roll out a range of new features for customers, including party bus booking options, robot food deliveries and new travel accommodations, according to the company’s CEO, Dara Khosrowshahi.
“Travel is coming back strong,” Khosrowshahi told “CBS Mornings” on Tuesday. “I think people have been sitting at home too long and they want to get out.”
In the first three months of the year, Uber saw an 18% increase in rides over the same period last year despite a net revenue loss of $5.6 billion, the company said. company in its first quarter results.
As demand for rides increases, Khosrowshahi said the company will soon launch products as a new charter service. Uber app customers will be able to specify the number of passengers and the exact time and location when charter vehicles, party buses, vans or coaches are needed.
“We’ll give you the upfront fare, all the information, and make sure that charter gets you there in time to have a great time,” Khosrowshahi said.
He said the company is also working with robot delivery services for its fast-growing Uber Eats platform. According to the company, “friendly sidewalk robots” will autonomously navigate the streets of Los Angeles in a pilot partnership with Serve Robotics. When “those little cube robots” arrive, customers will put in a code and receive their food.
“They are great in terms of food delivery,” Khosrowshahi said. “It’s a delightful experience”
Uber users will also soon have new options for the company to arrange travel accommodations like hotel, flight and restaurant reservations on Uber Travel. Khosrowshahi says customers can download all travel information from their Gmail accounts and use it to make arrangements on the app.
With the new features coming, Khosrowshahi said Uber plans to proceed with caution in terms of future investments so that the company has room to launch even more.
“We want to make sure we’re growing in the right direction,” he said.
First published on May 17, 2022 / 2:03 PM
© 2022 CBS Interactive Inc. All rights reserved.